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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Leise

June 5, 2026

5  out of  5
rating by Amy Leise
"I've been with State Farm since day one and it's always been a great experience with everyone at this office. Sandy and all the staff have always been so wonderful! Thank you guys!"
We responded:
"Thank you for the 5-star review, Amy! Here on State Farm Agent Sandy Monterroza’s Team, we are proud to serve our community and appreciate your recognition. "
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Maureen Johns

June 4, 2026

5  out of  5
rating by Maureen Johns
"Only had a phone call with Sandy. She was friendly, knowledgeable, and very efficient. Would highly recommend."
We responded:
"Thank you so much for the 5-star rating, Maureen! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sr. Sanchez Sanchez

May 31, 2026

5  out of  5
rating by Sr. Sanchez Sanchez
"I really enjoy Sandy Monterroza personality she speaks Spanish, Sandy went through everything so I can get the best discounts also she explained everything detail to detail and the price was perfect for my budget I hands down will recommend her to my family and friends"
We responded:
"Thank you for taking the time to leave such a great review, Sr.. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Carlos Rangel

May 30, 2026

5  out of  5
rating by Carlos Rangel
"Siempre sandy y su equipo se toman el tiempo de Alludar Asus clientes este día no fue la Esepcion por más de 10 años noe tenido ningun problema siempre contesta todas las preguntas recomiendo tomar el tiempo de Aser todo tipo de pregunta para que les allude lo mejor ella y todo su equipo son muy profesionales"
We responded:
"Thank you for the fantastic review, Carlos! We are always here to help with your insurance needs here in Forest Grove . "
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Gaye Avery-Grubbs

May 30, 2026

5  out of  5
rating by Gaye Avery-Grubbs
"Sandy is wonderful and so helpful. Getting my new car insured was so easy and her office has always been responsive to any concerns or needs I have had. Best in the business!"
We responded:
"Thank you for the amazing review, Gaye! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Holly Perkins

May 28, 2026

5  out of  5
rating by Holly Perkins
"Sandy is the best agent ive had from any insurance company she talks to you like your a friend or family member and makes things easy to understand she walks you through everything and gets the best price would recommend her to everyone."
We responded:
"Thank you so much for the 5-stars, Holly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sandy Monterroza’s Team anytime."
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Saul Zapatero

April 29, 2025

5  out of  5
rating by Saul Zapatero
"Sandy buen serbisio al cliente muchas 5 estreyas:) :)"
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Sebastian Olvera

April 2, 2025

5  out of  5
rating by Sebastian Olvera
"Really recommend this insurance"
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Sabor Autentico

April 2, 2025

5  out of  5
rating by Sabor Autentico
"Sandy and Blanca are AMAZING. They take care of all of our business needs, and make it super easy for us to be insured for events with our food trucks, or even quotes for coverage without being pushy. 11 out of 10 reccommend all day every day!!!!"
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Juliet serenity

February 12, 2025

5  out of  5
rating by Juliet serenity
"I wanna say Penny worked really good. She got me insurance even though it wasn’t her fault as expensive just the way this system I guess is set up and designed to make some people pay more is kind of corrupt, but I want to say then you did good and State Farm thank you sorry that your algorithms are in your risk management and teams aren’t always up-to-date on the right proper things. Hope to work with you guys more in the future thank you very much."
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Nancy Jarmain

January 20, 2025

5  out of  5
rating by Nancy Jarmain
"You’re doing good. No complaints! My kids won’t have to worry when I’m gone. It’s all been taking care of. Nancy Jarmain"
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Neo Perez

July 26, 2024

5  out of  5
rating by Neo Perez
"Would highly recommend, staff is amazingly helpful and very friendly!!!"
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Gabe The Goat Sanchez

July 12, 2024

1  out of  5
rating by Gabe The Goat Sanchez
"Decided to leave State Farm, hidden fees that I did not know I was paying. Call several times to cancel the insurance and still kept getting charge. Insurance kept increases for no reason so I switch to GEICO. Best decision I ever made !"
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Travis Mortensen

June 19, 2024

5  out of  5
rating by Travis Mortensen
"So happy I called! My quotes were reasonable and it was a quick and painless process to switch! Friendly and informative too. Thanks again!"
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Thess Funk

June 18, 2024

1  out of  5
rating by Thess Funk
"We will be leaving this branch. Requests do not get submitted, calls do not get returned, updates do not get filed."
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Joe alejo

March 6, 2024

5  out of  5
rating by Joe alejo
"Very good service, and good atencion."
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Christopher Sutton

February 7, 2024

5  out of  5
rating by Christopher Sutton
"I've had my business and personal insurance for here for years. Sandy and Jeff really know their stuff."
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Bonnie Lowrey

January 18, 2024

1  out of  5
rating by Bonnie Lowrey
"Horrible office to deal with. I called to file a claim and the agent told me I had to do it on the app. Thats what started the whole issue with my car taking over 3 months to be repaired. I called the office and left messages for Sandy to call me to talk about whats happening with my claim and sent her emails as well. This went on for 3 months. She finally called me back when I left a message I wanted my policy transferred. sandy claimed she was sick, I asked for 3 months as I left messages and sent emails. She had no answer, so I transferred to another agent. Had the person that answered the call and took my information like they used to, I wouldnt of had issues with State Farm sending me checks to cash then decide it was the wrong check and cancel it which caused issues with my checking account. I was on the phone for an hour with State Farm and the Supervisor clarified this whole issue started by filing a claim on the app. Who ever answers the phone over there needs to stop being lazy and help the customer!"
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Sheila Brown

October 8, 2023

2  out of  5
rating by Sheila Brown
"Premium increases w/ no change in policy or drving record / driving " behavior ". . My experience has been ; Staff seems inexperienced or not engaged in the process of good customer service ."
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Paula Somers

November 21, 2022

1  out of  5
rating by Paula Somers
"Horrible service. One continuous mistake after another. Mia the receptionist is extremely rude and not willing to help at all. If you're with this office, get out. If you're shopping look elsewhere. I just contacted an attorney to clean up their mess. Save ourself the trouble"
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Oscar Styy

September 19, 2022

4  out of  5
rating by Oscar Styy
"Muy atentos !"
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Roberto Gutierrez

August 31, 2022

5  out of  5
rating by Roberto Gutierrez
"Muy amables y agradable servicio 👍👍"
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Mitchell Arias

August 19, 2022

5  out of  5
rating by Mitchell Arias
"Very nice and professional. Answered all questions thoroughly. Offered great rates."
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Andrea Gibb

August 18, 2022

5  out of  5
rating by Andrea Gibb
"Sandy & her team are amazing! Very responsive, helpful & knowledgeable with both personal & business insurances!"
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K Allman

August 3, 2022

5  out of  5
rating by K Allman
"Sandy is a great agent! Goes above and beyond helping me save $ and still getting great coverage. I know that she has my best interest at heart. She makes me feel so comfortable like talking with a good friend! Thanks Sandy!"